Mansour bin Zayed attends graduation ceremony of 225 students of EIBFS

H.H. Sheikh Mansour bin Zayed Al Nahyan, Deputy Prime Minister and Minister of Presidential Affairs, today attended the graduation ceremony of 225 graduates of the Emirates Institute for Banking and Financial Studies (EIBFS), in the fields of banking (BD) and Islamic banking diploma (IBD), in addition to the first batch of students from the Bachelors of Banking Diploma and Islamic Finance Diploma for the years 2012 to 2015.

Sheikh Mansour congratulated the graduates and urged them to join the banking and financial sector in the country or further continue their academic achievement to gain more specialized knowledge in this important area, which he deemed as one of the strategic sectors that is responsible for banking and financial security in the UAE.

He also stressed the importance of continuing plans which were aimed at increasing the number of Emiratis in the financial and banking sectors. He also described the sector as a main partner in the economic and financial development given its impact on capital and internal and external investments movement.

Sheikh Mansour also urged all banking and financial institutions to work with a sustainable vision which enhances Abu Dhabi’s position as a global financial center.

EIBFS Director-General, Jamal Al Jassmi, said that Sheikh Mansour’s patronage of the ceremony is a source of pride and gratitude of all graduates and staff which would contribute to enhancing serious work and innovative achievements.

Emirates Institute for Banking and Financial Studies Conducts Business Process Re-Engineering Workshop for 60 UAE Management Professionals

Emirates Institute for Banking and Financial Studies (EIBFS), a regional leader in banking and finance education and training, hosted an interactive workshop on Business Process Re-engineering (BPR) implementation strategies for more than 60 mid- to senior-level management professionals from the UAE’s banking and financial services sector in key areas such as operations, quality audit, IT, HR and other support services.

EIBFS convened BPR experts and specialists from prominent local and global consulting firms and financial establishments, including WPB & Associates, KCA Consultants and Emirates NBD, to examine ways to rethink existing business processes and improve productivity and quality of services. Defining various BPR concepts and techniques, outlined process definition and mapping, the experts also highlighted the importance of adopting a customer-centric approach.

BPR is the radical re-design of core business processes to achieve dramatic improvements in productivity, cycle times and quality.

Noura Abbas Ahmed, Head of Customer Service and Business Development at EIBFS, said: “As a leading banking and financial services institute, we routinely collaborate with industry leaders to understand evolving market demands and trends in order to educate and train the UAE banking community on the latest innovations and business process strategies. Currently, banks in the UAE are incorporating process improvement teams into their business structures in order to enhance the overall customer experience while building capacity and stepping-up productivity.”

She added: “Industry leaders and bankers are interested in gaining deeper insights into BPR tools and implementation strategies. Aligned with our aim to equip professionals with valuable knowledge and relevant skills, we continually organise informative and forward-thinking workshops to offer UAE banks a competitive edge in an increasingly crowded international market.”

As part of the workshop, experts highlighted the need to develop organisational capabilities, harness creativity and innovation while reducing and eliminating waste through identifying non-value added steps and bottlenecks. The panelists also emphasized the benefits of implementing lean tools, adjusting management mind-sets and adopting the European Foundation for Quality Management (EFQM) Excellence Model.

Speaking on the value of such workshops in developing a capable cadre of professionals and businesses, William Baldwin, Senior Consultant at WPB & Associates, said: “Workshops, such as the one organised by EIBFS, can help banks in the country strategise and design customer-focused business processes that will enable them to stand head-to-head with world leaders and international competitors.”

EIBFS collaborates with industry leaders, HR representatives and international institutions to provide industry-specific workshops and customised training programmes for a range of professionals and students.