The Emirates Institute for Banking and Financial Studies (EIBFS), a regional leader in banking and finance education and training, met with its eight-member Insurance Sector Technical Advisory Committee (TAC) to review current programs and discuss the 2017 training roadmap for the sector.
The Technical Advisory Committee comprises distinguished Human Resource (HR) and Talent Development managers from local and international insurance companies based in the UAE. This week’s meeting of TAC discussed the objectives of the committee, which includes, technical advice to the management of the institute in all matters related to the development of the insurance training programs review the curricula of EIBFS programs, suggestions regarding introducing new programs, and providing recommendations that would enhance the cooperation between the institute and the insurance companies. The TAC also discussed 2017 Training Need Analysis Roadmap.
Also as part of the meeting’s agenda, Mr. Hani Hirzallah, Senior Vice President Human Resources and Administration, at Abu Dhabi National Insurance Company and Amal Osman, Regional Senior Talent Development Manager of AXA Insurance Gulf were elected as Chairman and Deputy Chairman of the Committee.
The 2017 training plan includes insurance operations and management programs and English training program. In addition, the it also will offer the Al Shamil National Development Program, as well as other customized programs for companies. The first session of Al Shamil was conducted in Dubai on March 19, while the second session is set to commence in Abu Dhabi on March 26 with a total of 24 participants.
At the meeting, EIBFS informed TAC members that a Services Excellence Survey will be conducted between 28 April and 11 May, 2017 to measure satisfaction of the training programs and services led by EIBFS Training Department, as well as capture feedback on areas for improvement. The survey will integrate feedback from companies into EIBFS’s Training need analysis plan in order to develop a more efficient partnership and offer greater support to insurance companies. The survey will be administered internally through an online link, providing each user with a unique survey link for confidentiality purposes. A total of 50 insurance companies will be invited to participate in the survey.
Other members of the TAC include Eiad Abbsi, Human Resource Manager from Al Fujairah National Insurance Company; Fiona Fernandes, Head of Human Resources, Emirates Insurance; Souraya Ajineh, Senior Manager, Reinsurance and Risk Management, Insurance House; Gladys Kimweli, Head of Learning Development & Talent from Metlife; Aruma George, Director, HR, Administration and Communications RSA; and Benny Baby, Administration Manager from Al Sagr National Insurance Company.
Speaking on TAC and its integral role at the institute, Jamal Al Jassmi, General Manager at EIBFS, said: “EIBFS is deeply committed to engaging with the insurance sector in planning course content. Our training department regularly collaborates with HR directors and talent and leadership development managers of various insurance companies to receive feedback to understand current industry trends and human resources requirements based on industry demands. In this regard, the analysis and recommendations provided by the Technical Advisory Committee are invaluable. We continue to invest in faculty and technology resources to provide best-in-class training for the nation’s most promising professionals – further reinforcing our position as a premier academic and training institution.”